Kermans Blog

Our customer service makes the difference when Indianapolis is buying new flooring

Published: February 16, 2012

When you’re shopping for new carpet, area rugs, tile or hardwood flooring you probably have a list of considerations in mind: price, quality of installation, variety of products to name a few. Flooring is a big purchase and you want to feel comfortable in what you’ve selected and how it will work in your Central Indiana home.

We understand those issues and one of the biggest reasons we’ve been in business since 1921 is because we offer unparalleled service, great deals and a personal touch. Its what we call the Kermans Advantage.

But don’t just take our word for it, ask our customers:

My experience with Kermans staff, product, and installation was excellent and exceeded my expectations. The staff at Kermans did a great job of listening to me and offering different product solutions to meet my needs. The pricing was very competitive. The installation was on-time, and efficiently completed. At each step of our buying process, the staff was always available and helpful in answering any questions or concerns. In the end, our new finished floors have created the new and exciting look that we desired. I wholeheartedly recommend Kermans for your flooring needs.
~ Tim Kahms

In an age where I had begun to think that real customer service no longer existed, Kermans proved that there are companies around that still believe in the importance of caring for individual customer needs. The porcelain tile that I had installed in most of the main floor of my home looks beautiful!  The product quality is excellent and was no more expensive than what you might find at a “big box” store. The added value of the personal service I received from start to finish made the whole process virtually painless. Considering the large area that we tiled, I was expecting a long and inconvenient installation process. What I got was a crew of the hardest working and most detail-oriented craftsman I could have hoped for.  I have recommended Kermans to many people and will continue to do so.
~ Ashley Mulis

Just a note to express my deep-felt thanks and appreciation for the cleaning and restoration of my Mother’s hand-woven area rug. It appears new again and my Mother would never believe what you were able to accomplish! I can now personally attest to the outstanding reputation you have developed in the Indianapolis area and your “Super Service Award” from Angie’s List is certainly well-deserved!
~ Rick Petticrew

Read more testimonials from customers throughout the Indianapolis area.

If you are in the market for new carpet, area rugs, tile or hardwood flooring you owe it to yourself to visit Kermans Flooring. Stop by our showroom to experience the Kermans Advantage first-hand.

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